Make every encounter an opportunity.

Legal notice

This English translation is provided for information only. The French version is the only legally binding one. Read the French version.

Website publisher

The service is offered under the Opcard brand (formerly “Carte de visite virtuelle”, at cartedevisitevirtuelle.fr).

Sébastien Couchard, sole trader (entrepreneur individuel) operating under the trade name “Agence 213”.
1 chemin du Prieur, 89140 Michery, France.
SIREN 539 597 922 · SIRET 539 597 922 00076 · APE code 62.01Z.
Phone: 06 47 49 42 14 · E-mail: contact@opcard.fr.
Publication director: Sébastien Couchard.

VAT not applicable (French tax code, art. 293 B).

Hosting

OVH SAS, 2 rue Kellermann, 59100 Roubaix, France (ovhcloud.com).

Intellectual property

The texts, layouts and graphic elements of this website are the property of Agence 213. Any reproduction without written consent is prohibited.

Cards shown

The demo card features a fictitious person and company. The cards shown as examples are designs produced by Agence 213, displayed with names and contact details hidden.

General terms and conditions of sale

This English translation is provided for information only. The French version is the only legally binding one. Read the French version.

1. Purpose

These terms govern the sale of the Opcard virtual business card service, offered by Sébastien Couchard, sole trader operating under the name “Agence 213” (contact details in the legal notice). The service is intended for professionals and private individuals alike. A “consumer” is a client who orders in a personal capacity, outside any professional activity. Placing an order constitutes acceptance of these terms.

2. The service

The service includes the creation of a personalised virtual business card based on the elements provided by the client (contact details, links, logo, colours), a personal link, a QR code, as well as the publishing and hosting of the card during the paid period, and a personal dashboard with a CRM to classify the contacts received and note the follow-up to be given. The client may, if they wish, link their Google Calendar: the meetings they note in their CRM are then added to it automatically, with the duration and reminder they choose; a meeting they move or delete in Google is detected in their CRM. This link is made with a single Google account per card; Opcard only accesses the events it has itself created, and the client can disconnect it at any time. The client may also link their HubSpot account: their contacts are then sent to it, at their request, and they can disconnect this link at any time.

3. Order

Orders are placed online: the client pays on the payment page, then sends the information for their card using the form provided for that purpose. The client guarantees the accuracy of the information sent and declares that they hold the rights to the content they provide (logo, images, texts).

4. Prices

• Virtual business card: €34.80 per card per year, plus €34.20 for the creation of the card by us, paid once with the first year, i.e. €69 for the first year.
• Renewal: €34.80 per card per year.
• Cards ordered together for the same company, per card: from 5 to 9 cards, €59 for the first year then €33 a year; from 10 to 19 cards, €54 then €30; from 20 to 39 cards, €49 then €27; from 40 to 59 cards, €44 then €24; from 60 to 69 cards, €42.80 then €22.80; from 70 to 80 cards, €41.60 then €21.60. From 81 cards, the price is subject to a quote. The renewal price is that of the tier of the original order. The first-year price includes the creation of each card; in subsequent years, only the renewal is due.
• Adjustment after delivery: one adjustment request, whatever the number of changes it contains, is free if it is made within 7 days of delivery of the card.
• Editing of the card by the client from their dashboard (contact details, job title, introduction, buttons, logo, photo, choice among the colours offered): free. For a card attached to a team, the logo and colours remain common to the team.
• Change of cardholder of a card within the same company (new name, new job title, new contact details): €19 per card. The period already paid remains unchanged.
• Change of company: this gives rise to a new card, at the price of a first year.
• “Venue” card (for a venue open to the public): same price as a virtual business card. Personal card for the owner of that venue, in addition: €20 a year, only one per venue, in the name of its owner.

Improvements made to the service during the paid period are included, at no extra cost, and do not affect the client's data. A new and distinct service, offered at a later date, may be subject to its own price, which the client is free to take up or not.

VAT not applicable (French tax code, art. 293 B).

5. Payment and invoicing

Payment is made in full, by bank card, at the time of ordering, through a secure payment provider. No automatic debit is made afterwards. No discount is granted for early payment. An invoice is sent to the client. For professional clients, in the event of late payment, penalties at three times the legal interest rate are payable, as well as a fixed recovery indemnity of €40.

6. Publishing the card

The card is created and published within an indicative period of 48 working hours from receipt of payment and of all the necessary elements.

7. Changes

The client edits their card themselves from their dashboard (contact details, introduction, buttons, logo, photo, colours offered), free of charge; these changes go live immediately. For any difficulty or question, they can request assistance from their dashboard; we reply within 48 hours at most. Only a change of cardholder is charged (article 4); it is carried out within 24 to 48 hours of payment. The client is responsible for the information and links they publish or ask us to publish. Correcting an error on our part is free. The free adjustment after delivery is requested from the client dashboard within 7 days of the card links being sent; it covers neither a change of cardholder nor a change of company.

On a change of cardholder, if the card's address bears the name of the former cardholder, the card receives a new address and a new QR code; the old address redirects to the new one for as long as the card is in service. An address chosen per position or per area is kept. Access to the client dashboard is renewed: the old access link stops working. The CRM is kept in the dashboard, unless the client requests otherwise.

7 bis. Manager dashboard

When several cards are ordered for the same company, the client may have a manager dashboard, included in the price of the cards. Cards in the same team share the company's logo and colours. It is accessible via a personal link, given to the person designated by the client. It displays, in read-only mode, the attached cards, their audience figures and the contacts saved in the CRM of each one, with the name of its cardholder, and allows these contacts to be downloaded. The client chooses the attached cards and the person who receives the link; they may at any time request the removal of a card or the replacement of the link, the old one then ceasing to work. From the manager dashboard, the designated person may also, without delay: cut off or restore a cardholder's access to their client dashboard (the card stays online, the contacts it receives remain the client's, and their alerts are sent to that person); allow or not allow cardholders to download the full list of contacts in their CRM, this download being closed to them by default. The client informs the cardholders of the attached cards of this access; each of them is also notified in their own dashboard.

7 ter. Referral networks

A cardholder may create a network from their dashboard, free of charge, or join one by invitation, with the agreement of one of its administrators. Invitations are made via a personal link sent by the member; the applicant may attach a note for the administrators. When the network is created, and at any time thereafter, the administrators choose whether all members may invite or only themselves. Entry is never automatic. The network is displayed in a separate tab of the dashboard, apart from the card. Administrators may choose to ask members for their opinion, for 24 hours, on an entry or a removal; this opinion is advisory, the decision rests with them. The creator is an administrator and may appoint others; an administrator accepts or refuses entry requests and may remove a member. Each member keeps their card, their dashboard and their CRM; the other members see their card and their role, never their CRM. A member only passes on to another member the contact details of a person who has consented to it; they are responsible for doing so. Administrators may draw up a network charter, which each new member accepts before their entry request, and have the network's name displayed on the members' public card, each member being able to hide it on their own. A member may publicly thank, in the feed, the person whose referral was successful. The Opcard card appears in every network. A deactivated card puts its cardholder's place in the network on hold, without deleting anything. A member may leave a network whenever they wish.

Network feed. Each member may publish announcements, questions, events and replies there, visible only to members of the network. They are solely responsible for them: their posts are professional, fair and lawful; they contain no abusive, discriminatory or defamatory remarks, no mass advertising, and no contact details of another person without their consent. The network's administrators may delete a post; any member may report one. Opcard hosts these posts without viewing or moderating them beforehand; it promptly removes a manifestly unlawful post as soon as it is reported, and may suspend a member's access to the network if they breach these rules. Posts are deleted one year after being published (one year after its date for an event). Each member may state in an optional profile what they offer, what they are looking for and their town, visible to the members of their networks, and receive a weekly summary e-mail, which they may opt out of at any time.

When a third party pays for the first year of cards intended for the members of its network, each card belongs to its cardholder, who becomes the client: they receive the renewal offers themselves, and the third party has access neither to their dashboard nor to their CRM.

8. Duration and renewal

The service is taken out for one year from payment, with no subscription and no tacit renewal. One month before the due date, the client receives by e-mail an offer to renew for one year, at the price in force, with a payment link. Without payment within 15 days after the due date, the card is deactivated and its link stops working; it is reactivated as soon as payment for a new year is received.

8 ter. “Venue” card

The “venue” card allows a business's visitors to view its menu, opening hours and events, leave a Google review, send photos to the business owner and sign up for its news. Opcard sends subscribers, on behalf of the business owner, an e-mail for each new event they publish (unless they untick the sending option) and the announcement of a new menu when they request it, at most once a week; each e-mail allows recipients to unsubscribe. The business owner is solely responsible for the content they publish (menu, prices, opening hours, events) and for the use they make of the photos received: they undertake to respect the permission given by their author, to publish a photo in which people are recognisable only with their consent, and to remove a post at the simple request of the person concerned. Photos received are kept for a maximum of 12 months on our servers. The subscriber list contains only people who have given their consent; the business owner uses it only for their own news and removes from the list anyone who asks.

The owner may sign a short introduction on the card, and give members of their staff (15 at most) personal access to their dashboard, limited to the sections they choose (menu, events, opening hours, photos…); they may change or withdraw this access at any time. They may also enter in the “My figures” section their footfall and, if they wish, their turnover: these figures are used only to produce their weekly and monthly summary, sent by e-mail, which compares them with the card's measurements (scans, menu views, photos received, clicks to the reviews). They are visible only to the owner and are never disclosed to third parties. Opcard does not read the venue's Google reviews.

8 bis. Referral programme

The client has a referral link and code in their dashboard. When another company, identified by a SIRET number different from theirs, orders a card through this referral, the client receives one free month: the expiry date of their card is pushed back by one month as soon as the referred company's card is paid for and published. The company that states, on its first order, the link, the code or the name of the person who referred it receives two free months: its card is valid for fourteen months instead of twelve. The free months granted to the referring client are limited to twelve per twelve-month period. They have no monetary value: they are neither refundable, nor transferable, nor convertible into money. We may change or end the referral programme at any time for the future; months already credited remain acquired, subject to article 13.

9. Right of withdrawal

Consumer clients have 14 days from their order to withdraw, without having to give a reason. Their card is created and published at the end of this period, within 48 working hours. To exercise this right, simply write to contact@opcard.fr (for example: “I withdraw from my order of [date], card in the name of [first and last name]”), or use the form below. We then refund the full price paid, by the same means of payment, no later than 14 days after receiving the request. The card and the dashboard are deactivated upon withdrawal.

Withdrawal form: “For the attention of Opcard, contact@opcard.fr. I hereby give notice of my withdrawal from the contract for the service below: virtual business card ordered on [date], in the name of [first and last name]. Date and signature (if sent on paper).”

Professional clients do not have a right of withdrawal, except in the cases provided for by law.

10. Client obligations

The client undertakes to provide only content that is lawful and that they have the right to use. We may refuse or suspend a card whose content is unlawful or infringes the rights of a third party.

11. Availability and liability

We use reasonable means to ensure access to the card. Interruptions due to maintenance or to the hosting provider may occur. Towards professional clients, our liability is limited to the amount paid for the last twelve months. Consumer clients benefit from the legal guarantee of conformity for digital services provided for by the French consumer code.

12. Intellectual property

The client remains the owner of the content they provide. The design of the card remains the property of Agence 213, which grants the client the right to use it during the paid period.

13. Termination of the service

The client may request the deactivation of their card at any time. The current year remains due.

If we stop offering the service, we inform the client by e-mail. Their card then stays online until the end of the current paid period, after which it is deactivated: no renewal is offered. Free referral months falling after that date are lost, without refund or compensation.

14. Personal data

The processing of the client's data is described in the privacy policy. The cards and the CRM of each client (the contacts they store there) are hosted in France. Data is neither sold nor transferred, and the website sets no advertising cookies.

The third-party contact details that the client receives through their card or stores in their CRM (the tool in their dashboard where they classify and follow up their contacts) belong to the client: the client is the data controller, and Agence 213 hosts them on the client's behalf, as a processor within the meaning of article 28 of the GDPR. In this capacity, Agence 213:

• processes this data only to provide the service, on the client's instructions;
• does not view it, except at the client's request for assistance or for an essential technical intervention, and does not reuse it;
• does not sell or transfer it;
• hosts it in France, with OVH, which the client accepts as a sub-processor;
• ensures its confidentiality and security;
• helps the client respond to people exercising their rights over this data;
• notifies the client as soon as possible if it detects a breach of this data;
• deletes it at the client's request and, at the latest, when their dashboard is deleted. The client can download it at any time from their dashboard.

The client informs the people whose contact details they keep and, for their part, complies with the applicable regulations.

When cards are attached to a manager dashboard, the client is the company that ordered them: the contacts received or stored in the CRM of these cards are its data, and the person it designates views them from the manager dashboard.

15. Applicable law and mediation

These terms are governed by French law. In the event of a difficulty, the client first writes to us at contact@opcard.fr. Consumer clients may then refer the matter free of charge to the consumer mediator: CM2C (Centre de la Médiation de la Consommation de Conciliateurs de Justice), 49 rue de Ponthieu, 75008 Paris, www.cm2c.net. Failing an amicable agreement, any dispute falls under the jurisdiction of the competent French courts.

Privacy policy

This English translation is provided for information only. The French version is the only legally binding one. Read the French version.

Data controller

Sébastien Couchard, sole trader operating under the name “Agence 213”, 1 chemin du Prieur, 89140 Michery, France. Contact: contact@opcard.fr.

Data collected

• Order: last name, first name, job title, company, SIRET number, phone, e-mail, links, logo and colours; for an individual card, the main use chosen before payment (business, job search, association, personal contact details or other), which is used to tailor the advice sent on delivery.
• Dashboard and change request: client number, e-mail, card content, description of the change requested.
• Contact details left on a card: first name, last name, company, phone, e-mail, message, answers to the questions the cardholder has chosen to add to their form and, if attached, a photo of the business card of the person who chooses to send them to the cardholder. They are handed over to that cardholder, who becomes responsible for them; for a card attached to a manager dashboard, the company is responsible for them. If the cardholder has activated the follow-up e-mail, the e-mail address left is also used to send, once only and in the cardholder's name, the link to their card; the box ticked by the person states this.
• Client dashboard CRM: professional contacts that a cardholder adds there themselves (name, company, job title, phone, e-mail, website, notes). The cardholder is responsible for them, or their company if the card is attached to a manager dashboard; we host them on their behalf, without viewing or reusing them, and they are deleted with their dashboard. The cardholder of a card attached to a team may pass a contact on to a colleague in the same team: the contact then moves to that colleague's CRM, and the colleague is notified by e-mail. When the cardholder scans the QR code of another person's virtual business card, our server consults the public page of that card to read the contact details it offers for saving; the QR code reader is loaded from the jsDelivr service and the camera image does not leave the phone. The photo of a paper card is read on the cardholder's phone; it is then kept with the contact in their CRM, visible to them and, for a card attached to a manager dashboard, to the person designated by the company; it is deleted with that contact. Dictation, when used, goes through the speech recognition service of the phone or browser. The open-source reading software is downloaded from the jsDelivr service at the first scan, which discloses the device's IP address to it.
• Manager dashboard: when a company brings together its team members' cards, the person it designates receives a personal link to a dashboard which displays, in read-only mode, the audience figures of these cards and the contacts in their CRMs (first name, last name, company, job title, phone, e-mail, message, note, follow-up given), with the team member's name, and which allows them to be downloaded. Photos of paper cards kept with these contacts also appear there. Each team member concerned is informed of this in their own dashboard.
• Notifications: if a cardholder activates them in their dashboard, their phone gives us a delivery address specific to its notification service (Google for Android, Apple for iPhone). The content of each notification is sent encrypted. The cardholder can turn them off whenever they wish.
• Review request: if a cardholder activates it, an e-mail is sent once only, in their name, to the contact they have classified as “Client” and “Completed” in their CRM, with the link to their Google review page. Any reply goes to the cardholder.
• Referral networks: when a cardholder joins a network (network code and an administrator's approval), the other members see their card (name, job title, company, photo or logo) and their role in the network. When a member passes a contact from their CRM on to another member, with the consent of the person concerned, that contact (first name, last name, company, job title, phone, e-mail, website) and the accompanying note are copied into the recipient member's CRM, with the name of the person who passed it on. When someone opens a member's card through a referral link, they see the name of the member who gave it to them, and the contact details they choose to leave reach the cardholder with that name. The network keeps the list of referrals (date, contact name, company, follow-up stated). No one, administrators included, has access to other members' CRMs.
• Network feeds: the announcements, questions, replies and event attendance posted by a member are visible only to members of the network, with their name and company; they are deleted one year after posting. The optional member profile (what they offer, what they are looking for, their town) is visible to the members of their networks. The weekly summary e-mail can be turned off at any time from “My network”. If a network's administrators activate it, each member's public card shows “Member of the network” followed by the network's name; each member can hide this mention on their card. When a member invites another with their personal code, members can see who brought them in.
• “Venue” card (café, restaurant, shop…): a visitor may send the business owner up to 3 photos, with, if they wish, their first name, a note and their e-mail. Photos are reduced and stripped of their hidden information (location, device) as soon as they are received; they are visible only to the business owner. The publication permission given by the visitor is recorded with its date. If the visitor ticks the box provided (never pre-ticked), when sending a photo or via the “Get notified of events” button, their e-mail, and their name if they give it, join the business owner's subscriber list to receive its news, with the date of their consent; Opcard sends them, on behalf of the business owner, announcements of its new events and its new menu; they can unsubscribe at any time using the link in each e-mail. For these photos and this list, the business owner is the data controller; we host them on its behalf.
• Referral programme: the referral code followed by the referred person is sent with their order, in order to credit the client who referred them.
• Card audience measurement: a simple daily total of opens, contacts saved, taps on each button of the card and the times the cardholder displays their “Save” QR code, with no IP address, no identifier and no cookie. On the cardholder's phone, the card opened via their personal link keeps a simple local marker so as not to count their own opens. We also note the days on which the cardholder opens their dashboard. We consult these totals, never the details of contacts, to monitor use of the service and to check in with our clients.
• Contact form: name, company, e-mail, phone, message.
• Payment: it is processed by our payment provider. We have no access to bank card numbers.

Why this data

To create and keep your card up to date, process your payment and issue your invoice (performance of the contract), answer your questions (pre-contractual measures), and meet our accounting obligations (legal obligation).

A card is made to be shared

The information you choose to display on your card is visible to anyone who has its link or its QR code.

HubSpot, if you connect it

In your dashboard, the “My HubSpot” section lets you paste the token of a private app that you create in your own HubSpot account. The contacts in your CRM (first name, last name, e-mail, phone, company, job title, address, website) are then sent, at your request, to HubSpot, which hosts them under your own contract with it (in the United States or the European Union, depending on your account). You remain responsible for this data. The token is kept on our server in France, is never displayed again, and is deleted as soon as you disconnect the link. The link is optional and, within a company, reserved for cards authorised to export their contacts.

Google Calendar, if you connect it: your Google user data

In your dashboard, the “Connect my Google Calendar” button asks for access to your Google Calendar (calendar.events.owned scope). The connection is optional: without it, everything else works.

How we use your Google user data

• The access is used for one thing only: keeping your primary Google Calendar and your CRM in sync for the meetings you note in your CRM. We add them to the calendar, with the duration and reminder you choose, we update them when you change them and we remove them when you cancel them. We also read back these meetings only, to carry over into your CRM what you have changed in Google: new day, new time, new duration, or deletion.
• We only act on events that our app itself created. We do not read, copy or analyse any other event, nor your contacts, nor your e-mails, nor any other data in your Google account.
• What we send to Google: for each meeting, the day and time, the contact's first name, last name and company, and, in the description, their phone, e-mail, message and your note.
• What we receive from Google and keep: the long-term authorisation for the connection (refresh token), the identifier of each meeting we added, the colour, duration and reminder you chose, and, for these meetings only, the day, time and duration you gave them in Google, or the fact that you deleted them: this information updates your CRM. The temporary access token, valid for one hour, is used only while the meeting is being added.
• This data is not sold, not passed on to third parties, not used for advertising, and not used to train an artificial intelligence model. No one views it, except at your request to help you, or if the law requires it.

How we protect this data

• All exchanges with Google and with your dashboard go through an encrypted connection (HTTPS).
• The authorisation is kept on our server in France (OVH), in a directory closed to all access from the internet, accessible only to the program that adds your meetings and to the service administrator.
• Your dashboard opens via a personal link that cannot be guessed; one dashboard's connection gives no access to any other.

Retention and deletion

• The authorisation and the meeting identifiers are kept for as long as the connection is active.
• You disconnect whenever you wish in your dashboard, in the “My Google Calendar” section: we immediately ask Google to revoke the authorisation, and we delete it from our server along with the meeting identifiers. Meetings already added remain in your calendar, where you can delete them.
• You can also remove access from your Google account, in the “Security” section: the authorisation then no longer works and we delete it on request. On simple request to contact@opcard.fr, we delete this data within 30 days. In any case, it is deleted with your dashboard.

The use and transfer to any other app of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Google user data (summary in English)

Google Wallet, if you add your card to it

From your dashboard, on Android, the “Add to Google Wallet” button sends Google what already appears on your public card (first and last name, company, job title, numbers, e-mail, logo, link and QR code of the card), to display it in your Google Wallet app. We receive no data from your Google account. You can remove the card whenever you wish from your Google Wallet app.

Recipients

Your data is processed by Agence 213 and by its technical providers: OVH (hosting, France), Tally (order form), Stripe (online payment) and Indy (invoicing). Stripe may process data outside the European Union, with the safeguards provided for by the GDPR. If you connect your Google Calendar, the meetings concerned are also sent to Google; if you activate notifications, they go through your phone's notification service (Google or Apple). These two services may process data outside the European Union. Your data is neither sold nor transferred.

Retention period

Card, dashboard, CRM, statistics and referrals: throughout the paid period. If the card is not renewed, it is taken offline, but everything is kept for 3 years from the end of validity, so that the client can reactivate it and recover their contacts; at the end of these 3 years without renewal, this data is deleted. The client can download their contacts from their dashboard at any time, or ask us to delete everything sooner. Invoices: 10 years (accounting obligation). Requests sent via the contact form that were not followed up: 12 months at most. Backup copies: 12 months at most. Photos sent by visitors to a “venue” card: 12 months at most, then deleted automatically. A venue's subscriber list: for as long as the person does not unsubscribe, and at most for as long as the venue card is kept.

Cookies

This website sets no audience measurement or advertising cookies. The order and payment pages may use cookies that are strictly necessary for them to work.

Your rights

You have the right of access, rectification, erasure, restriction and objection. To exercise them: contact@opcard.fr or by post to the address above. You may also lodge a complaint with the CNIL, the French data protection authority (cnil.fr).